We're here to help. Reach out anytime.
Have a question or issue? Email us directly and we'll get back to you as soon as possible.
Email: portersummergig@gmail.com
Response time: typically within 1–2 business days.
My coin purchase went through but coins weren't added to my account.
First, try using the "Restore Purchases" button on the Buy Coins screen. If coins still haven't appeared, email us at portersummergig@gmail.com with your order receipt and we will credit your account manually.
How do I buy coins?
Navigate to the Buy Coins tab in the app. Choose a coin pack and confirm your purchase. Coins are added to your account instantly after the transaction is verified.
I forgot my PIN. How do I reset it?
Your PIN can be changed from the Franchise screen inside the app. If you are locked out and cannot access your account, please contact us at portersummergig@gmail.com and we can assist you.
Can I play against other people online?
Yes. Football Overtime supports online multiplayer. You can broadcast a game from the lobby and wait for an opponent, or invite a friend directly using their screen name.
How does the marketplace work?
Use your coins to recruit players from the marketplace and add them to your roster. Better players improve your team's stats and give you a competitive edge in both offline and online games.
The app crashed or something isn't working correctly.
Try closing and reopening the app. If the problem persists, email us at portersummergig@gmail.com with a description of what happened and the device and iOS version you are using.
How do I request a refund?
Refunds for in-app purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund through your Apple account. For any other billing questions, contact us directly.